Crystal Ice Company, Inc. was started in 1971 in the garage of Paul B. Bruffey, Jr. as a packaged ice production and delivery service. Paul incorporated the business in 1973 and purchased a facility in Laurel, VA to accommodate his growing customer base and ice production needs. Soon the company was expanded to sell, service, and lease commercial ice makers to restaurants, hotels, and many other businesses in and around Richmond.

When Paul’s son Matthew B. Bruffey purchased the company in 1982, the company was again re-invented as the packaged ice part of the business was sold and we became solidified as a full service ice machine supplier of all the major brands of commercial ice equipment. Matthew further expanded to provide water filtration systems specifically designed to provide ice makers with cleaner water and scale reduction siliphos feed. The company also began offering routine maintenance agreements at competitive rates to reduce ‘no ice’ service calls and keep the equipment running clean and trouble free.

Currently the company is owned and operated by Teri M. Bruffey-Hall and husband Jeff G. Hall whom are both involved in the every day operations of the business. Further broadening the scope of services offered, Teri & Jeff expanded nationwide to offer equipment and service in all 48 lower states. Our local service department has added trucks and technicians as we continue to grow in and around Richmond.

We are pleased to be a 45+ year-old, family-owned business with our customers’ best interests always at heart!